Rules/Holiday Schedule

Here are a few "rules of the road" to help you ride smart:

Planning Your Trip — You can use a bus schedule to help you plan your trip. Schedules will tell you where you can board the bus, where you can get off of the bus, the times that you can travel and the fare you will need. Schedules are available on board all buses, at the Down Town Bridgeport Terminal or on this site (view schedules).

Boarding the Bus — Be sure to be at the bus stop at least five minutes ahead of the scheduled time.  Bus stop sign are located every few blocks throughout the service area. After the bus has come to a complete stop, it is safe to board. Board the bus using the front door and pay the proper fare.

Getting a Transfer — Ask the driver for a transfer, if needed, when you board the bus. A transfer is needed if you must take a second bus to get to your final destination. Transfers are free for the continuation of a one-way trip and can be used on any bus except the bus of origin. Transfers must be used within 70 minutes from the time a driver gives it to you.

Getting off the Bus — about one block from your bus stop, signal the drivers to stop and let you off by pressing the rubber strip next to the window or pulling down the cord above the window. A chime will sound to alert the driver. The driver will pull over at the next available stop to let you off.  Please do not stand up until the bus has come to a complete stop. Get off the bus at the rear door — Watch out for local traffic!

Fares

The following fares are in effect as of September 1, 2005. All fares are exact change or token only. Drivers do not carry change.

Tokens are available for $1.50 each (sold at Downtown Bridgeport Terminal).

* Senior citizens, persons with disabilities and individuals displaying a Medicare Card are entitled to a reduced fare of $.75. Seniors and persons with disabilities must show proper identification at boarding. Proper identification consists of a Medicare, ADA Identification or State Elderly/Disabled ID card. Applications for a State Elderly/Disabled ID card are available through the Authority by calling Customer Service (203) 366-7070 Extension 103 or by e-mail to lmonk@gbtabus.com.

FYI

• For the convenience and safety of all riders, smoking, eating and drinking, pets (except service animals) and playing music are not permitted on the Authority's buses.
• Please allow seniors and riders with disabilities to use the seats in the front of the bus.
• Please do not place packages on seats when other passengers need to sit down.
• Standing is permitted, if no seats are available, standees should move as far back on the bus as possible to make room for other riders.

Travel Conditions

The times listed on the schedules are approximate and are subject to possible delays from traffic, weather or other conditions. Please consider these conditions when planning your trip. In the event of bad weather, please listen to: AM 600 WICC Radio or News Channel 12.

Holiday Service

The following service levels are provided on Holidays:

Commitment to Riders

We care and need to know if we are meeting your expectations. If you have a comment or complaint please call our customer service department at 366-7070 extension 103. You can also fill out a customer service survey on-line.

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